Customer Service
Here you will find answers to your questions about shopping at our online store, your order, payment options and more. Simply select from the categories below for you complete information.
- My Account
- Clarins Beauty Consultation
- Buying Clarins E-Gift Certificates
- E-Gift Certificate Terms
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Frequently Asked Questions
Many of customers share the same questions and concerns regarding orders, the capturing and storage of personal information, shipping methods and shipping charges. Here are a list of the most common questions and answers provided for customers. Read more
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Shipping Options
Clarins.com offers the following shipping options: Read more
- How to Update your Clarins Profile?
- How to Register?
- Tracking Your Order
- Payment Options
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Privacy Policy
At Demandware, we respect the privacy of our customers and the visitors to our website. This statement describes the current information gathering, sharing and privacy practices for our website, www.demandware.com Read more
- Redeeming an E-Gift Certificate
- How to Redeem Your Rewards Points
- How to Return Your Order
- Information About Shipping
- Shipping Methods